Nurse Norma

When Norma Nicholson was asked recently to recall her most memorable moment in nursing, she had absolutely no hesitation. In fact, putting her thoughts down in writing about the experience recently was a cathartic experience for her.
She was working at Sick Children's Hospital in Toronto many years ago and was just about to get onto an elevator with her colleagues to go to lunch.
When the elevator door opened, there was the father of a nine-year-old boy whom she had looked after for hundreds of hours as he battled leukemia.
"Norma, I have brought him to give to you," said the father, handing the lifeless body of his precious son to the nurse.
"He had been diagnosed for a cancer for which there was no cure," recalls Nicholson. "We has sent him home to be with his family."
When the boy died, his father took him to the hospital — not stopping at the lobby but bringing him right up to the eighth floor where he had been cared for so long.
Nicholson carried the boy into a nearby room, pulled the alarm and called the chaplain and the appropriate authorities.
When she talked with the grief-stricken father later, he simply explained that he could think of nowhere else to bring his son: "Because he's your child too."
The experience was devastating at the time but the more Nicholson thought about it, the more she realized what a significant tribute that father had given to his son's caregivers. "It still amazes me that someone could think that much of the care that child had," she says.
A Mississauga resident for 35 years, Nicholson seems to have been born with the ultimate nurturing gene.
Her extraordinary "caring" career began when she came to Canada at age 17 to be a nanny to six children in a Toronto family.
The family obviously recognized her potential and suggested she go back to school. She picked up her Grade 13 at Harbord Collegiate.
She became a Registered Nursing Assistant at Sick Children's, where she ultimately worked for 16 years. Half-way through that stint, she got a bursary through the hospital and took her RN qualifications at George Brown College.
When Credit Valley Hospital opened in 1985, she started a five-year stay there as a pediatric nurse. In 1987 she went back to University of Toronto to get her BA in sociology and psychology.
She realized you needed a BA to be in management, teaching or research in nursing, all of which intrigued her.
While working at the then-Etobicoke General Hospital, (now William Osler) the mother of one and step-mother of four went back for her master's degree because she had a special interest in elder care. She then worked for Toronto Homes For The Aged until 2004 when she joined West Park Health Care Centre.
During all of this time, Nicholson taught regularly and mentored whenever she could. She was nominated for the Florence Nightingale Awards in '05, '06 and '07.
But after years of leadership in her profession, Nicholson became just another statistic last year when her job was restructured.
"It was very traumatic at the time," she says, "but now I think it was for the best."
For one thing, it gave her even more time to devote to her duties as president of the Peel Association of the Registered Nurses' Association of Ontario (RNAO). Under her leadership, Peel has been named the "chapter of the year" for the past two years.
She's also president of the Peel Alzheimer's Society, an active member of her Long Branch Baptist Church, helps serve the homeless at the Salvation Army kitchen and is a "nursing ambassador," who talks about the profession to middle and high school students.
At 61 years of age, she has now found a new calling. She starts Monday as manager of health care with the Ministry of Youth and Community Services for the new Roy McMurtry Health Care Centre on the site of the former Vanier Centre for Women in Brampton. She will manage a team caring for the health of youth who have been in trouble with the law.
At the RNAO's upcoming annual meeting, Nicholson is to receive the HUB award. It's a $2,000 award sponsored by HUB International insurance which gives Nicholson a chance to have a one-week placement with RNAO Executive-Director Doris Grinspun.
Nicholson, whom you could describe as nurse-poster child for lifelong learning, says the award means a lot to her, especially after the ups and downs of the past year.
"I am honoured and humbled to receive this award," she says.
As for retiring, Nicholson will hear none of it. She plans to continue working as long as the passion remains.
And the passion definitely remains. A family at her church was having recent difficulties caring for their father, who has Alzheimer's. They were struggling to figure out how they would care for him while their mother went into hospital for surgery. Nicholson told them to provide care Monday to Friday. Norma volunteered to provide the care on the weekend.
Once a nurse, always a nurse.









